Pick a bike, choose your pickup and drop dates, then follow the five short steps: dates, rider details, licence, review and payment. You will get a booking reference straight away.

Yes, if the bike is free for the new dates. Open the booking, tap Chat with support and tell us the new dates. Changes made more than 24 hours before pickup are free.

Open My bookings, choose the booking and tap Cancel booking. Cancelling up to 24 hours before pickup is free and the full amount, including the deposit, returns to your original payment method within 5 to 7 working days.

Yes. Go to My bookings, open the Active tab and tap Extend rental. We confirm within 15 minutes, depending on whether the next rider has the bike.

The rental, any add-ons, 18% taxes and a small platform fee, plus a refundable security deposit. The review step shows every line before you pay.

Within 48 hours of returning the bike, as long as there is no new damage, fine or fuel shortfall. We email you when the refund is on its way.

ABA KHQR only. Scan the KHQR code with ABA Mobile or any Bakong-enabled banking app.

Your original driving licence (a photo is not accepted) and the phone you booked with. Arrive about 15 minutes early so we can do the handover check together.

A late return is charged at $2 per hour. If you think you will be late, message us from the booking and we will tell you the options before the deadline.

Not yet. Bikes are returned to the hub you picked them up from.

A helmet is an optional add-on at $2 per day, and it is free on rentals of three days or more. Riding gear such as a jacket is also available.

Stay safe, then call support from the booking. Our team arranges a repair or a replacement bike, and you are not charged for issues that are not your fault.

100 km per day is included. Extra kilometres cost $0.10 each, charged when you return the bike.